Shipping Info & Policy

Delivery Fees & Free Shipping Campaign

Tuna.Malaysia delivers orders across Malaysia with shipping rates as below:

AreaShipping Rates per Order
West MalaysiaRM 6.50
East MalaysiaRM 14.50
SingaporeRM 50.00

Enjoy FREE Shipping Campaign with minimum purchase amount (excluding Gift With Purchase (GWP), Beauty Grabs, X-OMO Deals) in a single order as below:

AreaMinimum Purchase Amount per Order
West MalaysiaRM 80.00
East MalaysiaRM 180.00
SingaporeNot Applicable

Please note that the minimum purchase amount is only applicable after discounts and vouchers have been applied.

Delivery Methods & Timing

You will receive a confirmation e-mail after placing an order and another e-mail or sms after your order has been shipped by our courier services. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to deliver your order is shown below:

Processing time:

The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping time:

The time for your item(s) to travel from our warehouse to your destination.

Total Estimated Delivery time:

Courier ServicesAreaTime
EasyParcel West Malaysia 1-3 business days
EasyParcel East Malaysia 5-7 business days

Your parcels are delivered using the following courier services EasyParcel.
Currently we only available to ship to West & East Malaysia.

The said shipping time above is only an estimated duration, the exact shipping time is subjected to the courier services.

All addresses are unable to make any adjustment once already in processing. (unless special case)