Shipping Info & Policy
Delivery Fees & Free Shipping Campaign
Tuna.Malaysia delivers orders across Malaysia with shipping rates as below:
|Area||Shipping Rates per Order|
|West Malaysia||RM 6.50|
|East Malaysia||RM 14.50|
Enjoy FREE Shipping Campaign with minimum purchase amount (excluding Gift With Purchase (GWP), Beauty Grabs, X-OMO Deals) in a single order as below:
|Area||Minimum Purchase Amount per Order|
|West Malaysia||RM 80.00|
|East Malaysia||RM 180.00|
Please note that the minimum purchase amount is only applicable after discounts and vouchers have been applied.
Delivery Methods & Timing
You will receive a confirmation e-mail after placing an order and another e-mail or sms after your order has been shipped by our courier services. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to deliver your order is shown below:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
The time for your item(s) to travel from our warehouse to your destination.
Total Estimated Delivery time:
|EasyParcel||West Malaysia||1-3 business days|
|EasyParcel||East Malaysia||5-7 business days|
Your parcels are delivered using the following courier services EasyParcel.
Currently we only available to ship to West & East Malaysia.
The said shipping time above is only an estimated duration, the exact shipping time is subjected to the courier services.
All addresses are unable to make any adjustment once already in processing. (unless special case)